Opella's quality products will satisfy even the most skeptical customer. Unsurpassed styling function and design are the rule. You can be sure that all Opella products will provide long term solutions to your design and function needs.
Opella is working hard to provide products that are conservation mindful. All faucets and pressured rainheads are available as “Water Saving.”
Pamper Your Pet Package
Easy on/off button
3-Mode handshower
8 foot long
double braided metal flex hose
New innovative 3-way Diverter
Wall bracket comes with screws and plugs
Teflon tape
Full manufacturers warranty included
Merchandise we sell:
All plumbing items we sell are 100% brand new, in sealed packaging by the manufacturer. We do not sell any re-manufactured, re-furbished, or counterfeit merchandise.
Payments We accept:
Paypal, credit cards through Google Wallet and money orders. We will only ship merchandise after receiving cleared payments. Money order payments will also have to clear the bank before we ship your order.
Stock:
We typically have most of our products, available for immediate shipment at any given time. Orders are typically processed the same business day, or a day later, depending on the items. On rare occasions, an item you purchased may actually be out of stock. If an item in your order is out-of-stock, you will promptly receive an email notification of the backorder and the approximate available date.
Shipping:
For multiple purchases, there is a discount on shipping. Check rate with shipping calculator or email us for a quote.
Shipping gets calculated according to your zip code. There's a shipping calculator on the page of every item, and the combined shipping gets calculated according to the combined weight. Enter your zip code to get the calculated rate.
Our shipments arrive fast, as we have several shipping points and orders get shipped from the point closest to you. We ship by UPS, FedEx, etc. Bulky items get shipped by motor freight. We ship every business day, except for Saturday, and on Fri shipping's close at 12:00 PM. Insurance is included in the shipping cost.
Shipping International:
We ship international too, by UPS or USPS or motor freight when necessary. All customs fees, border duties, taxes etc. are the buyer's responsibility. If you want to find out what the fees would be, please contact your local UPS or Post Office, as fees vary by specific areas and provinces. Shipping with USPS can delay shipping with approx. 1-2 days. For international shipping rates, check rates with shipping calculator.
Damaged in transit:
For items shipped via UPS, FedEx or USPS:
If there is any damage, visible or not, please contact us within 3 days to report the damage.
For items shipped via freight carrier:
Upon arrival of your order, inspect the box for external damage. Remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. When you sign the delivery ticket and do not note any damage, the freight company will not allow a claim.
Return Policy:
An item can be returned if you changed your mind or don't like it, but it will be subject to a 25% restocking fee, and return postage at your expense. Item being returned must be in original packaging, never used or installed, and in brand new condition. Notification must be sent before returning anything.
If we made a mistake and shipped the wrong or defective item, it can be returned and we will replace it our shipping costs. Notification must be sent before returning anything.
We are not responsible for any labor costs which may occur as the result of the installation of wrong or defective parts.
Items that are discontinued models cannot be returned, and are a final sale.
Sales Tax:
We charge sales tax only for items shipped to NY State.
Items on our website:
Typographical errors can sometimes happen, and we reserve the right not to sell any item below market price when such occurs.
